What will the SYCARDA platform deliver?

Get data-driven insights to make informed decisions

Check your reports and data from your dashboard. Keep track of your best-selling and most profitable items (SKUs), busiest days and hours, and more.

Remotely monitor multiple outlets & employee performance

Monitor when they clock in and out, how many customers they serve, average basket size, and how much revenue they bring for any given period of time.

Control costs and profit margins

Know how your gross margin changes with every new delivery from your suppliers and adjust recipes and pricing to keep your menu profitable.

Spend less time on inventory management

Streamline supply and speed up inventory checks. Turn on low stock alerts to never run out of your best selling items.

Three dashboard mock-ups of SYCARDA's retail data analysis and business intelligence platform.

Retail data analytics and advanced business intelligence platform

Gain data-driven retail insights to make smarter business decisions through SYCARDA.

Full comprehensive retail business performance in data visualisation

Overview 100+ retail business reports in chart form & precise data visualisation to facilitate immediate action for your business.

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Retail data analysis and business intelligence platform for restaurants and food and beverage stores.

SYCARDA Business Intelligence Platform is suitable for

  • Cafes & Restaurants
  • Bars & Pubs
  • Grocery Shops
  • Convenience Stores
  • Supermarkets
  • Chain Stores
  • Shopping Malls
  • Pharmacies
  • Clothing & Fashion Stores
  • Other Retail Stores
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SYCARDA helps retails businesses to succeed across all industries

Here are a few case study examples of how SYCARDA has helped businesses across various industries around the world.

Restaurant Franchise

Results:

Helping the company to solve financial loophole with elimination of pilferage of almost RM100,000 in over 40 outlets.

Challenges:

  • F&B retail (or any retail for the matter) face pilferage when staff take advantage of loopholes in the point-of-sale system. Having no software to automatically go through thousands of transactions to check on fraud reporting can cause up to 5% of pilferage from total revenue. This is the industry average.
  • Outlet managers were manipulating cash payment receipts by zero-rising them and pocketing the cash.

Solution:

  • One of the audit reports that SYCARDA has are zeroized transaction reports. With these reports, finance caught this issue and worked with their POS vendor to close this loophole.
  • SYCARDA helped this F&B group catch a few managers from several outlets on pilferage amounting to almost RM 100,000 over 40 outlets.
  • Having an additional layer of audit helps reduce shrinkage and pilferage and gives outlet owners a peace of mind.

F&B Outlet Chain

Results:

Additional RM500,000 per month revenue generated through sales insights provided by SYCARDA platform through real-time monitoring of promotion and promotions created with data analysis of historical data.

Challenges:

  • It is difficult to understand buying patterns of customers in each individual outlet, therefore marketing campaigns are often created based on ‘spaghetti marketing’ which is seeing if it will stick.
  • In the occasion when a marketing campaign does not work, businesses have difficulties monitoring the real time results of the campaign and are unable to make data driven decisions in time to cater to volatile customers and market environment.

Solution:

  • SYCARDA has 100s of reports that can aide in sales and marketing strategies.
  • SYCARDA helped the marketing manager of this 30-outlet chain to quickly and effectively analyse off peak and peak hours of the stores, as well as what their hero products were, how their customers were pairing them and what was their average spend, in real time and on the cloud.
  • From there, they came up with a set promotion for their off-peak hours that drove an additional 5000 transactions which generated an additional RM500,000 in revenue per month which is over 100x ROI for only one promotion.

F&B Group

Results:

Helping a F&B group to fast track the decision-making processes and save time by providing accurate real time data with a click of a button.

Challenges:

  • F&B group director takes a long time to go through data and consolidate reports from the managers of 35 outlets.
  • Company is unable to make the fastest and most suitable decisions and strategies based on data that is delayed and filtered incorrectly due to human error and biases and inefficient data capture.

Solution:

  • SYCARDA helped to generate 100+ reports with real time data that is captured accurately with a push of a button.
  • This F&B director saves 4 days in manhours by not requiring outlet managers to filter their data anymore.
  • SYCARDA provides data that helped this F&B director to visualize the outlets sales patterns easily and steer his decision making. For example, he could see how a new lunch promotion is doing at any hour at any outlet and can replicate and test promotions real time simultaneously.

Pharmacy Chain Stores

Results:

Helping the pharmacy chain stores to improve customer service, inventory management and management reporting by reducing operational costs with multiple report functions of SYCARDA.

Challenges:

  • Staff schedule is important to ensure customers get good service and cashier line does not have any back log. This pharmacy chain was experiencing difficulties in pinpointing peak hours and days.
  • Manual reporting takes 4 people using over 24-man hours to consolidate data from 10+ outlets.

Solution:

  • SYCARDA helped to save RM12,800 monthly in manpower costs by reducing the report consolidation time from 4 people using 24-man hours, to 1 person using 3 hours for weekly management reporting of 10+ outlets.
  • SYCARDA provides sales pattern report to help this pharmacy chain identify peak hours, so that each outlet manager can rearrange their staff schedule to ensure customers get better service.
  • SYCARDA’s sales audit feature also allows the pharmacy’s store and area manager to identify discrepancies and validate their point-of-sale sales report.

Supermarket

SYCARDA improved the ability of a certain local supermarket to remotely monitor and control all their outlets throughout different locations, optimise product sales, reduce wastage, and determine the next course of action required to increase profitability.

Check your business performance from any device

SYCARDA system stores your data in the online cloud storage and updates it in real-time. You can log in to your account from any device and browser and stay on top of things even when you’re at home or out of town.

Spend less time on creating reports

With SYCARDA, you can be certain that you can control and track every area of your business performance.

Pick the most efficient way to analyze your business, whether you're managing inventories, menu and promotion engineering, financial performance or operational needs down to the hour of the day!

Full comprehensive performance reports for business owners and their managers

SYCARDA for restaurants saves and updates your data in the cloud in real time.
Simply glance at SYCARDA’s advanced BI dashboard to see your table turnover rate, average check, performance levels for specific staff, best-selling meals/SKU combo, and busiest days of the week (by hour).

Analyse daily, weekly and monthly numbers

We design easy-to-use advanced BI dashboards so you can keep track of all the crucial KPIs and feel confident in your business decisions.

Learn which products to maintain on your menu, how many sales your new promotions generate, how well your new outlets perform, and more.

Analyse sales and revenue enterprise-wide for franchise

Get your SYCARDA system solution which includes sophisticated reports and dashboards that display real-time data from each outlet location, allowing you to compute royalties and regulate profitability.

Inventory checking made easy

SYCARDA makes inventory inspections less time-consuming, giving you time to strategize product utilisation while reducing shrinkage and waste.

Use SYCARDA's rapid inventory check function whenever you need to confirm the number of a certain products/ingredients in stock.

Track inventory at every stage of preparation

You may track not just the quantity of raw components in stock, but also the ready-made items you create ahead of time, such as chicken rice and noodles, as well as larger batches of rice or noodles that you wish to sell by the bowl or plate, using SYCARDA.